Frequently asked questions (FAQ)

Have a question? Check out our FAQ section for answers to common inquiries.

Can I cancel my order?

Once an order is placed, we are unable to alter or cancel at this time. We hope to have a cancellation order one day in the future.

What happens when I receive an order?

Depending on your preferences, you’ll receive an email, mobile app notification, or RSS notification every time you receive an order.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

Can I return my product?

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we will take you through the process.

What are Return and Refund Policies?

Learn How to Easily Obtain a Refund for Your Order please proceed to the return and refund policies page.